AXCommerce
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Guides and case studies
for practitioners.

Clear answers to the real questions you face when adopting AI. Get the hands-on guidebooks and domain reports for a successful AX, right now.

FEATURED · WHITEPAPER

Operator’s AI: moving from
automation to amplification

Why chatbots, RPA and CDPs aren't enough. What autonomy levels L0–L4 and the Decision Trail mean in the enterprise. Plus how to design a 4-week PoC. 32p.

POPULAR · most-read

A 4-week PoC: what to decide in week one

Scope, data, KPI, stakeholders. Lock these in week one and the rest goes faster.

Autonomy levels L0–L4: where to start

A step-by-step design guide to widening autonomy at your organization's pace.

Three things an ops console needs

Proposal cards · approval queue · Decision Trail.

FILTER
FRAME · TECH
GUIDE2025·11·12

Week-one checklist for a 4-week PoC

How to align scope, data, KPI and stakeholders in week one. Includes a practitioner workbook.

READ · 12 MIN
FRAME · CASE
CASE STUDY2025·11·05

A fashion retailer — CS handling cut 65%

How a CS Co-pilot was adopted at 100k-SKU scale. KPIs and concrete operational change.

READ · 8 MIN
FRAME · WHITEPAPER
WHITEPAPER2025·10·28

Trust & Governance whitepaper

Design patterns for bringing autonomy levels, Decision Trail and 1-Click rollback into the enterprise.

READ · 32 PAGES
FRAME · GUIDE
GUIDE2025·10·20

The three screens of an ops console

Proposal cards · approval queue · Decision Trail — how we designed what operators actually see.

READ · 10 MIN
FRAME · WEBINAR
WEBINAR2025·10·15

Operator's AI — Q&A session

A live Q&A recording with division heads from fashion, beauty and F&B.

WATCH · 58 MIN
FRAME · CASE
CASE STUDY2025·09·30

B beauty — a 25-minute pricing meeting

How weekly price cycles were automated while preserving merchandiser authority.

READ · 7 MIN
FRAME · GUIDE
GUIDE2025·09·22

Five patterns for Policy Gate design

Five common structures — and pitfalls — for turning company policy into code.

READ · 14 MIN
FRAME · NEWS
NEWS2025·09·10

LG CNS launches AXCommerce.AI

Official announcement of the enterprise Agentic Commerce platform and a call for launch partners.

READ · 4 MIN
FRAME · CASE
CASE STUDY2025·08·28

C grocery — stockouts down 47%

How predictive detection was applied to tricky variables like shelf life and freshness.

READ · 9 MIN
NEWSLETTER

The monthly AXCommerce insight letter

From hands-on guides to retail success stories at home and abroad, to the latest feature updates. No spammy ads — just the essentials, in your inbox every month.